Privacy Policy

1. Scope of This Privacy Policy

This Privacy Policy applies solely to the information collected from our marketing Website, workforcewellness.com. It does not apply to information collected through our “AIOS Voice Agents,” “AIOS Support Agent,” “Community,” and “Central” SaaS platforms. The use of our SaaS products is governed by separate Terms of Service and Privacy Policies specific to those platforms.

2. Information We Collect

We collect two main types of information from visitors to our Website:

a. Personal Information (Information you provide to us directly):
We collect personal information when you voluntarily provide it to us through forms on our Website. This includes:

• Contact Forms/Demo Requests: When you fill out a “Contact Us” form or request a demo of our products, we may collect your name, email address, phone number, company name, and any message you provide.
• Downloadable Content: If you download whitepapers, e-books, or other resources that require registration, we may collect your name and email address.

b. Non-Personal Information / Usage Data (Information collected automatically):
When you visit our Website, we automatically collect certain non-personal information about your device and Browse activity using cookies and similar tracking technologies. This information helps us understand how our Website is used and improve your experience. This may include:

• Location Information: General geographic location (e.g., country, region).
• Browser Type and Version: The type of web browser you are using.
• Time Zone: Your device’s time zone setting.
• Referring URLs: The website you visited before coming to our Website.
• IP Address: Your device’s Internet Protocol address.
• Pages Viewed: The specific pages you visit on our Website.
• Device Information: Details about the device you are using (e.g., mobile, tablet, desktop, operating system).

3. How We Use the Information We Collect

We use the information collected from our Website for the following purposes:

a. Personal Information:

• To respond to your inquiries and requests (e.g., questions submitted via contact forms).
• To schedule and conduct product demos you have requested.
• To deliver downloadable content you have registered for.
• To follow up on your interest in our products and services, solely for sales purposes.

b. Non-Personal Information / Usage Data:

• To understand how visitors interact with our Website, including traffic patterns, popular pages, and user navigation.
• To improve the functionality, performance, and user experience of our Website.
• To analyze sales activities and marketing effectiveness.
• We will never sell or rent your personal information to third parties.

4. Cookies

We use cookies on our Website to enhance your Browse experience and collect usage data. Cookies are small data files placed on your device. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period or until you delete them).

Specifically, our cookies are used for:

• Website Functionality: To ensure the Website works correctly.
• Analytics: To understand how visitors use our Website and to analyze web traffic.
• Sales Activities: To track interactions that may lead to sales opportunities.
• You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.

5. Disclosure of Information

We do not disclose any personal information collected through this Website to any third parties, except as required by law. We will only disclose your information if legally compelled to do so, for example, in response to a court order or subpoena.

6. Data Retention

We retain personal information collected through the Website only for as long as necessary to fulfill the purposes for which it was collected, primarily for sales and follow-up activities. Once the information is no longer needed for these purposes, or if you request its deletion, we will securely dispose of it, unless a longer retention period is required or permitted by law.

7. Data Security

Workforce Wellness Inc. is committed to protecting the security of your information. We implement and maintain a variety of security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include, but are are not limited to, encryption (SSL/TLS), firewalls, access controls, and regular security reviews. While we go to great efforts to protect private information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

8. Your Rights

You have certain rights regarding your personal information. If you wish to:

• Access the personal information we hold about you.
• Correct any inaccurate or incomplete personal information.
• Delete your personal information.
• Withdraw your consent for us to use your information (where applicable).
• Please contact us using the details provided below. We will respond to your request in accordance with applicable Canadian privacy laws.

9. Children’s Privacy

Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact our Privacy Officer at:

Privacy Officer
Workforce Wellness Inc.
2900 – 550 Burrard Street,
Vancouver, BC
V6C 0A3
Email: privacy@workforcewellness.com